Home » Cloud Telephone Systems
Voxxa Cloud Telephone Systems
- Super charge your business with IVR, advanced Call Routing, AI driven Analysis and remote work capabilities
- Free calls to US and Canada
- Reduce costs by an average of 70%
- Get live within a day
Plans & Pricing
Flexible pay monthly, or annual Pricing Plans to Suit Your Business Needs
- Unlimited Calls within US*
- IVR/Auto-Attendant
- Seamlessly take calls through the mobile app
- Analytics for System Administrators
- Advanced Coil Routing
- Video Conferencing and Webinar
- Auto and on-demand call recording
- SMS
- Integration with Microsoft Teams
- Integration with CRM Platform
- Caller Sentiment Analysis
- Contact Center
Essentials Plan
Ideal for small teams ready to enhance their communication strategy.
$30
/mon
Premium Plan
Designed for growing businesses seeking advanced features and flexibility.
$35
/mon
Pro Plan
The ultimate package for enterprises demanding the highest level of service and customization.
$45
/mon
Plans & Pricing
Discover the perfect Plan for your business with Voxxa. Whether you’re a burgeoning startup or a thriving enterprise, our tailored plans are designed to scale with your communication needs. Explore our offerings and find the right fit to elevate your business communication to the next level.
Essentials Plan
Ideal for small teams ready to enhance their communication strategy.
$30
/mon
- Unlimited Calls within US*
- IVR/Auto-Attendant
- Seamlessly take calls through the mobile app
- Analytics for System Administrators
- Advanced Call Routing
Premium Plan
Designed for growing businesses seeking advanced features and flexibility.
$35
/mon
- Unlimited Calls within US*
- IVR/Auto-Attendant
- Seamlessly take calls through the mobile app
- Analytics for System Administrators
- Advanced Call Routing
- Auto and on-demand call recording
- SMS
- Webinar and Video-conferencing
Pro Plan
The ultimate package for enterprises demanding the highest level of service and customization.
$45
/mon
- Unlimited Calls within US*
- IVR/Auto-Attendant
- Seamlessly take calls through the mobile app
- Analytics for System Administrators
- Advanced Call Routing
- Integration with Microsoft Teams
- Auto and on-demand call recording
- SMS
- Webinar and Video-conferencing
- Integration with CRM Platform
- Caller Sentiment Analysis
- Contact Center
Elevate Your Business with Advanced Cloud Telephony
Discover how Voxxa’s cloud telephone systems can transform your communication, boost productivity, and reduce costs by up to 70%. Our state-of-the-art solutions leverage the power of the cloud to provide unparalleled flexibility, scalability, and features that traditional phone systems simply can’t match.
Why Choose Voxxa for Your Cloud Telephone System?
Cutting-edge cloud technology with 99.999% uptime: Experience reliable communication with minimal downtime, ensuring your business stays connected when it matters most.
Seamless integration with your existing business tools: Our system works harmoniously with popular CRMs, productivity suites, and other essential business software.
Scalable solutions for businesses of all sizes: Whether you're a startup or a large enterprise, our system grows with you, allowing easy addition or removal of users as needed.
Advanced features for enhanced productivity: Benefit from a suite of tools designed to streamline communication and boost efficiency across your organization.
Significant cost savings compared to traditional systems: Eliminate hardware costs and reduce maintenance expenses while enjoying lower call rates and bundled services.
Key Features of Voxxa's Cloud Telephone Systems
Advanced Call Management
- Auto-attendant and Interactive Voice Response (IVR): Create a professional first impression and efficiently direct calls with customizable greetings and menu options.
- Intelligent call routing and forwarding: Ensure calls reach the right person or department quickly, improving response times and customer satisfaction.
- Call queuing and distribution: Manage high call volumes effectively with smart queuing systems that distribute calls fairly among available agents.
- Voicemail-to-email transcription: Never miss an important message with voicemails automatically transcribed and sent to your email.
Unified Communications
- Instant messaging and presence indicators: Facilitate quick, internal communication and see colleagues’ availability at a glance.
- High-quality video conferencing: Host professional video meetings with crystal-clear audio and HD video, supporting both internal collaboration and client interactions.
- Screen sharing and collaborative tools: Enhance meetings and presentations with interactive screen sharing and real-time document collaboration.
- File sharing: Exchange ideas effortlessly with intuitive file sharing
Mobile Integration
- Softphone applications for iOS and Android: Take your office phone system wherever you go with feature-rich mobile apps.
- Call flip between desk phones and mobile devices: Seamlessly transfer active calls between your desk phone and mobile device without interruption.
- Access to all system features on-the-go: Enjoy full functionality of your office phone system from anywhere with an internet connection.
- Find Me/Follow Me functionality: Never miss an important call with intelligent call routing that follows your predetermined preferences.
Analytics and Reporting
- Real-time call analytics and monitoring: Gain insights into call patterns, peak hours, and agent performance with live dashboards.
- Customizable report generation: Create tailored reports to track the metrics that matter most to your business.
- Performance metrics and KPI tracking: Monitor and improve key performance indicators with detailed analytics.
- Call recording and quality management: Enhance training and ensure compliance with easy-to-use call recording features.
- AI enabled sentiment analysis: Understand what your customers are really feeling about their experience
Integration Capabilities
- CRM integration (Salesforce, HubSpot, etc.): Call through your CRM and have a unified view of customer interactions.
- Microsoft Teams integration: Seamlessly incorporate your phone system into your existing productivity suite.
- API access for custom integrations: Develop custom integrations to fit your unique business processes and workflows.
- 400 integrations: Connect your phone system to hundreds of apps to automate repetitive tasks.
How Voxxa's Cloud Telephone System Works
Cloud-Based Infrastructure: Our system operates entirely in the cloud, eliminating the need for on-premises hardware. This means lower upfront costs, easier maintenance, and automatic updates.
Secure Data Centers: Your communications are protected by state-of-the-art encryption and security measures. We use geographically redundant data centers to ensure reliability and data protection.
Internet-Powered Connectivity: Leverage your existing internet connection for high-quality voice and video calls. Our system optimizes call quality based on available bandwidth.
Web-Based Management: Easily manage your entire phone system through our intuitive web portal. Add users, configure settings, and access analytics from anywhere with an internet connection.
Getting Started with Voxxa
Initial Consultation
- Schedule a free call with our cloud telephony experts who will understand your unique business needs.
- Discuss your current communication challenges and goals to identify areas for improvement.
- Get an overview of how Voxxa can address your needs and transform your business communication.
System Design
- Complete our comprehensive needs assessment to determine the optimal configuration for your business.
- Receive a tailored cloud telephone system proposal designed to meet your specific requirements.
- Review features, integrations, and pricing options with a Voxxa specialist who can answer all your questions.
Implementation and Setup
- Our team configures your new cloud telephone system according to the agreed-upon design.
- We handle number porting and system integration to ensure a smooth transition from your current system.
- Set up user accounts, call flows, and advanced features tailored to your business processes.
Training and Go-Live
- Provide admin and end-user training sessions to ensure everyone is comfortable with the new system.
- Distribute quick-start guides and user manuals for easy reference.
- Execute a smooth cutover to your new cloud system with minimal disruption to your business.
Ongoing Support and Optimization
- Access technical support for any issues or questions that may arise.
- Benefit from regular system updates and new feature rollouts to keep your system cutting-edge.
- Enjoy quarterly review calls with your dedicated account manager to ensure your system continues to meet your evolving needs.
Benefits for Your Business
Reduced communication costs: Save up to 70% compared to traditional phone systems by eliminating hardware costs and reducing call charges.
Enhanced team collaboration: Unite your workforce with powerful communication tools that facilitate seamless interaction regardless of location.
Improved customer service: Provide a seamless experience across all channels with features like intelligent call routing and CRM integration.
Increased flexibility for remote work: Enable productive work from anywhere, supporting modern work-from-home and hybrid office environments.
Scalability to match your growth: Easily add or remove users as your business evolves, without the need for expensive hardware upgrades.
Disaster recovery: Built-in redundancy ensures business continuity even in the face of local outages or disasters.
Tailored Solutions for Every Industry
Healthcare
Enhance patient care with communication solutions that streamline appointment scheduling, improve care coordination, and enable secure telemedicine consultations.
Finance
Ensure secure and compliant communications for your financial institution, with features like call recording, advanced encryption, and integration with financial software.
Education
Connect your campus or educational institution with flexible communication tools that support both in-person and remote learning environments, including virtual classrooms and parent-teacher communication.
Retail
Improve customer service and manage multiple locations efficiently with advanced call routing, CRM integrations, and features that support omnichannel customer interactions.
Professional Services
Boost productivity and client satisfaction with features like video conferencing, call analytics, and mobile integration that allow for seamless communication from any location.
Manufacturing
Streamline operations across factory floors and offices with rugged device options, integrated paging systems, and features that support efficient supply chain communication.
Hospitality
Elevate guest experiences with multilingual auto-attendants, room status updates, seamless PMS integrations, and communication features that enhance both guest services and back-of-house operations.
FAQ
A cloud telephone system is a phone service that operates over the internet instead of traditional phone lines. It offers advanced features and flexibility without the need for on-premises hardware, allowing businesses to communicate more efficiently and cost-effectively.
Cloud systems offer more advanced features like video conferencing and CRM integration, enable remote work capabilities, are easily scalable without hardware changes, and typically result in significant cost savings compared to traditional systems. They also provide greater flexibility and are continuously updated with new features.
Yes, we prioritize security and reliability. Our system boasts 99.999% uptime and employs enterprise-grade encryption to protect your communications. We use geographically redundant data centers and regular security audits to ensure your data and communications are always safe and accessible.
Absolutely. We offer seamless number porting, allowing you to keep your existing business phone numbers when switching to Voxxa. Our team handles the entire porting process to ensure a smooth transition with no disruption to your business.
Implementation time varies based on your business size and complexity, but typically ranges from a few days to a couple of weeks. Our team works efficiently to minimize any disruption to your operations, and we can often implement the system in phases to ensure business continuity.
A stable broadband internet connection is recommended for optimal performance. Our team can assess your current setup and provide specific recommendations during the consultation. We also offer solutions for optimizing call quality on various internet connections.
Cloud systems enable seamless remote work by allowing employees to access all phone system features from anywhere using softphone apps on their computers or mobile devices. This includes making and receiving calls, participating in video conferences, accessing voicemail, and more, all as if they were in the office.
Ready to Upgrade Your Business Communication?
Take the first step towards a more efficient, flexible, and cost-effective phone system. Our experts are ready to show you how Voxxa can transform your business communication.